FAQ 7

Frequently Asked Questions

• ⇅ Adding a Work Order number to a ProAxion Ticket

  Updated: Tuesday, October 31, 2023

• ⇅ Log4j vulnerability

  Updated: Friday, December 17, 2021

• ⇅ How to Capture a Successful Outcome

  Updated: Thursday, August 19, 2021 capture win

• ⇅ Recommended Actions for Machine Health Issues

  Updated: Thursday, August 19, 2021 alarm next steps warning

• ⇅ Troubleshooting Gateway Communication Issues

  Updated: Friday, October 8, 2021

Install & Setup Guide 4

• ⇅ Understanding the Correct Sensor Orientation for Vibration Measurement

  Wednesday, March 13, 2024

• ⇅ Understanding Sensor Configuration: Factors that Matter

  Updated: Monday, October 23, 2023 minimize machine damage sensor configuration sensor install

• ⇅ Sensor Installation Videos + Guide

  Updated: Friday, June 6, 2025 drill & tap drill and tap epoxy install install help installing proaxion sensors replace sensor install sensor installation guide

• ⇅ Pillow Block Bearing Install Guide

  Updated: Thursday, May 14, 2020 guide install pillow block bearing

ProAxion UI (User Interface) Guide 5

Resources on Navigating the ProAxion UI

• ⇅ Introductory and Advanced User Webinars

  Updated: Friday, April 24, 2020 2020 update beginner ui navigation webinar

• ⇅ How to View, Add, and Delete Notes

  Updated: Monday, September 27, 2021 add note notes

• ⇅ How to Add Machine Information and Photos to the UI

  Updated: Monday, October 23, 2023 machine information photos

• ⇅ How to View Machine Health Tickets

  Wednesday, November 11, 2020

• ⇅ How to View, Delete Photos and Files

  Wednesday, April 29, 2020 files photos pictures viewing photos

Machine Information and Photo Capture 4

• ⇅ Good Pellet Mill Photos

  Updated: Wednesday, April 20, 2022 pellet mills photos

• ⇅ Machine Speed Form

  Updated: Friday, March 5, 2021 speed

• ⇅ Machine Photo Examples

  Updated: Thursday, August 27, 2020 examples examples photos helpful photos nameplate info

• ⇅ How to Use Mobile Forms For Photo /Information Collection

  Updated: Wednesday, March 20, 2024 data collection mobile forms proaxion mobile forms

Application Guides 1

• ⇅ AC Motor Temperature Limits - How Hot is Too Hot?

  Updated: Tuesday, August 4, 2020 insulation life motor operating temperature motor temperature recommended limits

Release Notes 4

Learn about updates, product improvements, and important announcements here

• ⇅ 2021C Release Notes

  Updated: Thursday, August 19, 2021

• ⇅ What's New for May, Update 2021B

  Updated: Wednesday, June 9, 2021 new release notes

• ⇅ What's New for August, Update 2020B

  Updated: Monday, June 7, 2021

• ⇅ What's New for April, Update 2020A

  Updated: Monday, June 7, 2021 spring 2020 update webinar