Recommended Actions for Machine Health Issues

Creation date: 12/11/2019 12:36 PM    Updated: 8/19/2021 12:08 PM   alarm next steps warning

1. Check out the ProAxion UI

Review recent vibration and temperature data for the machine:
  • View each machine component location to determine which sensor(s) triggered the alert.

  • Zoom in to check out past month, week or day of data to see recent behavior and trends.

  • Review any Notes on the timeline for previous findings and corrective actions taken.


What to look for:

  • Was the increase in vibration or temperature sudden or gradual?

  • For sudden increases, is the condition still high or has it returned to normal? (Vibration and temperature typically decreases when the machine is not running).

  • If the condition has returned to normal, check if a temporary process disruption was the cause, for instance a stuck valve or damper, or other condition that occurs during machine start-up or shutdown.


2. Inspect the Machine ASAP

Follow all proper safety procedures such as Lock-Out/Tag-Out (LOTO) and use of Personal Protective Equipment (PPE).

Report any unsafe condition to plant management ASAP.

What to look for:
  • Unusual smells, sounds or the presence of smoke.
  • Obvious problems, such as loose or damaged bolts, guards, couplings, belts, etc.
  • A process disruption, such as a closed valve or damper.

3. Capture Facts & Context

Record any findings or corrective actions using the Notes field within the ProAxion UI. 


It's important to capture factors that can affect machine behavior such as:
  • Process Changes - speed change, product change
  • Corrective Actions - greasing, tightening, alignment
This is critical for ongoing troubleshooting and future reference!


4. Get Support

If you require further support, please reply to any alert message or contact our support team with questions or requests.

Before we can assist on a machine, it is critical we have some basic information such as:
  • Machine Type and Configuration
  • Motor Speed & HP
  • Measured shaft speed (plus any speed change due to gearing or belts)
  • Speed profile (Constant speed vs variable speed. If variable, typical speed range)
  • Overall picture of the machine
  • Picture of each sensor on the machine

How to Get Support:

Frequently Asked Questions